AWS Careers 2020

Welcome to AWS, Milan

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Culture & etiquette tips Italian men and women commonly shake hands in business situations. The handshake should be firm and accompanied by direct eye contact and a friendly buon giorno (good morning) or buona sera (good afternoon or good evening). Women, and in certain regions men as well, will kiss each other lightly on the cheeks when greeting a friend or family member, and men may embrace lightly. When a man is shaking hands with a woman, the woman will often extend her hand first. Italian is the language of business in Italy. Although many Italians are multilingual and may speak and understand French, Spanish, and English, it's still a good idea to hire an interpreter if nobody on your team speaks Italian. This is a courteous move as well as a practical one. Italians leave an arm's length or sometimes less space between themselves and people they are conversing with. If you are from a culture that allows more personal space, try to avoid backing up; this may make you look cold and aloof. Expect a fair amount of touching during conversation, especially on the hands, arms, and shoulders. Maintain direct eye contact during conversation. Italians professionals often stick with formal modes of address for a while before they are comfortable moving to first names. Avoid being the first to move to a first-name basis; your Italian counterpart may think you are rushing the friendship because of an ulterior motive. During introductions, Italians will use Signore (Mr.) or Signora (Mrs.) along with a person's surname. The title Signorina (Miss) is used only for very young women in their teens or early twenties who are obviously unmarried. When addressing professional women, Signora is generally more appropriate, even for those who are unmarried. An academic or professional title carries more weight than a general honorific, and should be used if you know it. Anyone with a university degree is referred to as Dottore (for men) or Dottoressa (for women). If you are not sure whether someone has a degree, use this title anyway - your Italian counterpart will correct you, and you will have paid him or her a compliment. If someone holds an engineering degree, he should be referred to as Ingegnere (for men) and Ingegnera (for women).

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