English breakout 2 with Water Plus and ECS

October 5, 2021

For UK, Ireland, and rest of world - We invite two customer and their respective Amazon Connect Delivery Partners to discuss their journeys with Amazon Connect. Paddy Power & Connect: Paddy Power and AWS partner Connect explains how voice is used to support the company’s optichannel approach Water Plus & ECS: Waterplus and AWS partner ECS take a look at the turbulence contact centres experienced over the last year and how enhancing CX has delivered better customer interactions.

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