Most Recent Videos
1:47:43SAP Master Class - RISE with SAP on AWS
No matter what your SAP system or strategy, AWS has the experience and technology to accelerate your migration and transformation based on SAP RISE. An increasing number of companies have found that
47:58Transform your Contact Center Customer Experience with Amazon Connect
In this session Amazon Connect General Manager, Pasquale DeMaio, delivers an introduction to the service, how it came to exist, and some of the reasons our customers tell us how it helps them innovate
44:24Create a gameplan: start delivering fast, personalized service with Amazon connect
Hear from our resident experts how to take your first steps to migrate your Contact Center to Amazon Connect, the factors you need to consider, best practices for success, and how our strong community
25:41Italian breakout with PixartPrinting
PixartPrinting tell us their journey with Amazon Connect and how they are growing their eCommerce business across Europe.
21:03Spanish breakout with Finetwork
Finetwork explains how they differentiate themselves in a crowded marketplace in part using Amazon Connect.
22:40German breakout with TUI
Best practices for creating better customer service - Customer Breakout Session
27:23French breakout: Webhelp
Webhelp Group Chief Information Officer describes the power of Amazon Connect and how it helped them deliver business continuity when the pandemic hit their customer base in 2020.
14:18English breakout 2 with Water Plus and ECS
For UK, Ireland, and rest of world - We invite two customer and their respective Amazon Connect Delivery Partners to discuss their journeys with Amazon Connect. Paddy Power & Connect: Paddy Power and
2:06:15SAP Master Class - Drive SAP Success Whichever Path You Choose Nordics
No matter your SAP system or strategy, AWS and our Partners has the experience and technology to accelerate your migration and transformation. Learn how some of our Nordics customers have moved to S/4
1:18:56SAP on AWS Master Class - How to prepare and modernise your SAP licensing for SAP RISE
SAP RISE can be a great opportunity for customers to simplify their SAP licensing but do you understand the detail of what you are currently using and the changes a new RISE contract can mean for you?
