Meet Aaron, ID-Install

Aaron is an ID-Install based in Zaragoza, Spain. He joined AWS in January, 2021.

HereAtAWS: Tell us about your career journey. What brought you to your current role at AWS?

Aaron:  My career journey started in the later part of 1999. In the United States, I worked in Telecom from 1999-2007. I moved to Spain with my wife towards the end of July. She is originally from Spain and she had to move back. So I eagerly went with her and that was almost 15 years ago. Like many native English speakers, I found work teaching English as a second language. I absolutely loved doing that job and happily did it for many years, but in the back of my mind and in my heart, I always missed Telecom. When I heard AWS was coming to the very city that I live in I checked it out and was happy to find a position that I could relate to.

HereAtAWS: Can you explain in simple terms: your role, who your customers are, and how you help them?

Aaron:  My role is to install and manage cables and the hardware they plug into. My customers can be the average person at home wanting to store photos of their grandkids, or it can be a developer pouring their lives into a project that can make or break them. I help them by making sure the infrastructure they pay good money for is ready and steady for their needs.

HereAtAWS: What technical and/or soft skills do you need to succeed in your role?

Aaron:  I must admit, at first I figured that my past experience in Telecom as a tech would easily rollover into cabling at a DC. Running cables, terminating them, wall-fishing, labelling, punch-down blocking, PBX system configuration and more. But I found a different kind of monster! My eyes were wide open and my heart full of excitement and fear at the same time with the s cope of the role. Some people run away from fear and others run towards it. You can count me as the 2nd type when it comes to challenges and the gain of knowledge.

HereAtAWS: Have you had to learn any specific new skills (technical or soft) for your role? 

Aaron:  Yes, of course. To be honest the biggest challenge so far has been learning how to navigate between all the AWS web pages and resources we need to use on a daily basis. Sometimes it can be easy and other can be quite a challenge. I’m lucky enough to have a manager that must have trophies on his shelf for patience. He has been with the company for almost ten years so he knows his way around these obstacle courses.

HereAtAWS: How does your work with customers help to make a positive impact on society?  

Aaron:  My position does not have a direct contact with customers but the fact that what we all do here gives them the ability to do what they need on the fly. It is something that most of us take for granted and we do not even realize it.

HereAtAWS: At work, are you involved in any activities outside of your role?

Aaron:  I take part in a few AWS communities. The Neurodiversity and ADHD groups mean a lot to me as I was diagnosed with it when I was in the first grade. In a job that at times can be very detail orientated as mine is, little tricks and tips on how to stay organized go a long way. And it is great to know that I am not alone.

HereAtAWS: What’s the most exciting part of your job?

Aaron:  As simple as it may sound I really like running cable and configuring devices. It is very zen to me. I’m a very kinaesthetic and pragmatic kind of guy in almost every aspect of the meaning.

HereAtAWS: What advice would you give people joining AWS?


HereAtAWS: What three words would you use to describe workdays at AWS?

Aaron:  Hands-on, challenging and evolutionary.

HereAtAWS: What do you love to do outside work?

Aaron:  I am a family man, they always come first.  In my youth I was an active musician and nowadays when I have my moments I still try to rock out! I also like fixing old laptops and hardware.

HereAtAWS: Is there anything else you would like to add about your personal journey?

Aaron:  I stepped away from this line of work for nearly 15 years when I moved to Spain. I love the duality of stepping back into it after so long. It is curious to see how much it has changed and relaxing to see how sometimes, and I do mean sometimes it has stayed the same.

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