Anthony joined AWS in April 2020 as a Territory Account Manager, based in Geneva, Switzerland.
HereAtAWS: Tell us about your career journey. What brought you to your current role at AWS?
Anthony: I have been working in cloud for almost three years. I had considered AWS to be a pioneer in the cloud domain, and its aim at being the most customer-centric company was what really convinced me to apply.
HereAtAWS: Can you explain in simple terms: your role, who your customers are, and how you help them?
Anthony: As a Territory Account Manager, my role is to support companies with their journey to cloud. Most of them are located in Romande and related to sectors ranging from media to financial services.
HereAtAWS: What technical and/or soft skills do you need to succeed in your role?
Anthony: My role involves being able to connect the dots between the services proposed by AWS and the way they will generate value to our customers. It involves a deep knowledge of all of our services and a specific understanding of the challenges that companies are facing according to the dynamics of their respective sectors.
HereAtAWS: Have you had to learn any specific new skills (technical or soft) for your role?
Anthony: My previous job was mostly related to Artificial Intelligence and Blockchain, and at AWS I cover a portfolio of services ranging from security to marketing communication tools. During my time with AWS, I have learned a lot about database. AWS’ database offering is extremely diversified and I’ve seen the benefits it can bring to to companies who migrate their database to cloud.
HereAtAWS: How does your work with customers help to make a positive impact on society?
Anthony: I believe that innovation can deliver positive outcomes to society and enhance the life of human beings. As an example, automation can optimise productivity of workers, giving them the possibility to work on high-value tasks and improving customer experience.
HereAtAWS: What’s the most exciting part of your job?
Anthony: I love the daily interaction with customers and the fact of proposing services that enable to help them overcome strategic challenges. On a more personal level, I enjoy learning every day, an opportunity brought by the possibility to propose technologies ranging from IoT to Blockchain.
HereAtAWS: What would you say is the most challenging aspect?
Anthony: AWS is a great place to work. As a company bringing change to millions of customers through new technologies it is important to understand that ‘areas of the unknown’ can be part of our daily tasks. As a result, being able to remain rational and data oriented within situations where information can be difficult to obtain remains essential.
HereAtAWS: What three words would you use to describe workdays at AWS?
Anthony: Organised, autonomous and customer-obsessed.
HereAtAWS: What do you love to do outside work?
Anthony: In my free time, I enjoy reading detective novels, more specifically “locked-room mysteries”, a literary genre I am passionate about that nurtures both my creativity and develops my analysis skills. One of my favourites is ‘The mystery of the yellow room’, by Gaston Leroux, a masterpiece I usually recommend to friends and colleagues, and now, whoever is reading this!