Gary is a DCGS Electrical Field Engineer based in Dublin, Ireland. He joined AWS in April, 2017.
HereAtAWS: Tell us about your career journey. What brought you to your current role at AWS?
Gary: Before joining AWS, I worked for a mechanical and electrical design consultancy firm as an electrical design engineer. I studied part-time at the Dublin institute of Technology for six years to obtain my degree in engineering. Within my class in college, three of my friends joined AWS over the duration of the course, and through them I was able to enter into enter the recruitment stage via the referral route.
I came on board as a DCEO (Data Center Engineering Operations) EOT (Engineering Operations Technician) on the operations team, before making two internal moves. The first move was to join the DCEO critical projects team and the second was joining the Field Engineering team.
HereAtAWS: Can you explain in simple terms: your role, who your customers are, and how you help them?
Gary: My current role within AWS is defined as an Electrical Field Engineer within the engineering department. Field Engineering provides engineering support to multiple internal teams focusing on availability, designs after PFHO, and site improvements.
Field Engineering is an extension of design engineering in each region, providing electrical, mechanical and structural subject matter expertise (SME) to support Data Center Engineering Operations (DCEO) and other partner teams. Areas of support are spread across four core areas – availability, customer support, capacity delivery, and data center.
HereAtAWS: What technical and/or soft skills do you need to succeed in your role?
Gary: Having a solid engineering base is key, some key skills I believe essential to succeeding in my role are; electrical design, engineering design, project management, report writing, metric analysis, relationship management, communication, teamwork and working on your own initiative.
HereAtAWS: Have you had to learn any specific new skills (technical or soft) for your role?
Gary: From my time in the Field engineering team, I believe that I have developed and improved upon the following skills: development of Post-PFHO designs, capacity-adding designs, troubleshooting, and root cause analysis.
HereAtAWS: How does your work with customers help to make a positive impact on society?
Gary: By supporting and improving the infrastructure to provide availability, customer support and capacity delivery. My work with customers directly affects the AWS services, which provide the functionality to make financial services accessible to more people, support scientific research and help small business grow and scale.
HereAtAWS: At work, are you involved in any activities outside of your role?
Gary: AWS has many groups to join. I have taken part in the DUB ICCAPP Community. The Event I took part in was the complete re-painting of a primary school located near our DUB2AZ. The event allowed AWS to give back to local community and allowed me to create contacts with people from various different teams. Other communities I a member of include: Formula 1, Manchester United Fans and the Dublin Institute of Technology.
HereAtAWS: What’s the most exciting part of your job?
Gary: The most exciting part of my job is being involved across various projects on a daily basis. This keeps the working day interesting, and enables development.
HereAtAWS: What advice would you give people joining AWS?
Gary: Be prepared to work hard and if you do, you will progress fast!
HereAtAWS: What three words would you use to describe workdays at AWS?
Gary: Busy. Interesting. Fast-Paced.