Meet Rahul, Software Development Manager

Rahul is a Software Development Manager based in Berlin, Germany. He started at AWS in July 2019.

HereAtAWS: Tell us about your career journey. What brought you to your current role at AWS?

Rahul: I am originally from India. I studied and worked there before I moved to Germany to do my MBA at ESMT (European School of Management and Technology) in Berlin. After that, I worked in Germany for almost 10 years before joining AWS. In my previous role, I was leading an AI Engineering function at a Berlin-based SaaS provider. With AWS AI, I was fascinated by the prospect of building AI-based software services which could potentially reach to billions of users.

HereAtAWS: Can you explain in simple terms: your role, who your customers are, and how you help them?

Rahul: As a Software Development Manager, I manage a team of engineers building an AWS service. Our service helps software developers and operators to run their software better with the help of AI. This helps them focus on building software that matters, rather than spending crucial time in operating it. I also work with other leaders in shaping the future of the products.

HereAtAWS: What technical and/or soft skills do you need to succeed in your role?

Rahul: At AWS, I work with some of the smartest engineers in the industry to solve some of the most pressing customer problems. I need to have the empathy to understand customer needs and envision them into concrete engineering artefacts and services so that teams can execute on them. I also need the ability to work with other managers and teams to deliver on larger cross-product goals, as well as to have clear and specific growth plans so that the team members can further their career objectives.

HereAtAWS: Have you had to learn any specific new skills (technical or soft) for your role?

Rahul: At AWS I have formally learned the process of working backwards. As a SDM, this process has helped me set up the vision for the team.

HereAtAWS: What’s the most exciting part of your job?

Rahul: I am most excited when customers first use the products that we build and we know that we are about to make an impact on their lives.

HereAtAWS: What advice would you give people joining AWS?

Rahul: Although AWS is a global organisation that may appear huge from the outside, it is very much like a start-up when it comes to your product. You can drive your own ideas and innovations to deliver satisfying product to customers.

HereAtAWS: What three words would you use to describe workdays at AWS?

Rahul: Fun. Deeply satisfying.

HereAtAWS: Do you have any needs or commitment that require flexibility in your role?

Rahul: I am a father of 2 very young kids, older one 2 years and younger one 3 months respectively. Although my role is very demanding, I am able to plan my day to achieve work life harmony.

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